At SecondsPayments, we prioritize customer satisfaction. However, if you feel a chargeback is necessary, please follow the procedure below.
If you believe there has been an error in billing, or if you wish to dispute a charge, please contact our support team at support@secondspayments.com within 30 days of the transaction.
Once we receive your dispute, we will assess the case and respond accordingly. Please be aware that chargebacks can result in delays in the processing of your refund.